TO APPLY: http://www.msmnet.com/careers/open-positions/revenue-cycle-management-director/

Email Christina at chwillia@chapman.edu after applying.

Revenue Cycle Management Director

In response to the market demand for our services, MSM is seeking a Revenue Cycle Management Director to join our team. We are interested in individuals that have top-notch skills, demonstrate enthusiasm for their work, are goal oriented, have the ability to work well with others, have good follow through and the desire to work for a good, reputable company.

The Revenue Cycle Management Director provides strategic leadership to and manages the revenue cycle department’s daily operations.

Educational and Experience Requirements

Bachelor’s degree in business administration or healthcare administration and at least five years of relevant experience, or an equivalent combination of education and experience, preferred. Master’s degree in related subject or equivalent preferred.

Essential Duties and Responsibilities

• Direct the Revenue Cycle Management team, including the Reimbursement Manager, Accounts Receivable Manager, and Data Integrity Manager
• Establish, analyze, monitor, and measure daily revenue cycle operations for physicians and allied healthcare professionals
• Coordinate with other departments to implement revenue cycle strategies and initiatives
• Author plans and strategies related to automated processing of billing transactions
• Provide leadership, motivation, and training to promote maximum staff effectiveness, productivity, customer/client service, and work satisfaction
• Participate in formulating and administering department goals and strategies
• Proactively identify and present solutions to payment obstacles and reimbursement issues
• Develop and formulate qualitative and quantitative performance measurements
• Establish and enforce service level targets
• Engage directly with physicians and healthcare executives to address revenue cycle related questions. Provide feedback on opportunities to improve documentation and data quality

Qualifications

• Exceptional critical-thinking skills imperative
• Self-starter with strong entrepreneurial nature required
• Excellent verbal communication, written communication, and presentation skills, including the ability to effectively interface with clients and physicians
• Excellent interpersonal skills and proven track record of achieving objectives by motivating and leading others
• Demonstrated respect and regard for others to ensure a professional, responsible, and courteous environment
• Excellent negotiation skills and the ability to handle stressful situations and resolve conflicts in a professional manner
• Excellent follow-through and time-management skills
• The ability to use reason within any situation
• The ability to represent the organization in a positive, professional manner
• Demonstrated commitment to compliance, including confidentiality of patient information and adherence to HIPPA requirements
• Experience working with physician groups preferred
• Strong understanding of revenue cycle management and process improvement preferred